As with all non-profit organizations, Federally Qualified Health Centers (FQHCs) like Treasure Coast Community Health depend on dedicated volunteers to provide insight, guidance and governance.
However, at FQHCs, the majority of individuals serving on the board must be consumers of the services provided by their health center. These "consumer board members" represent the diversity of the population served, in age, gender, race, culture and geography. They come from all walks of life: employed, self-employed, students, disabled, retired, single, married, divorced, parents and grandparents.
The optimal number of members of the Governing Board of TCCH has been (self) determined to be 17. The balance of the Governing Board members (i..e. non-consumers) are recruited to enhance the abiity of the Governing Board to fulfull the FQHC Program requirements:
1. Assess and Monitor Needs of Target Population – The governing board is required to oversee the organization’s progress in meeting its mission and goals and should expect to see a periodic update of a written needs assessment document prior to engaging in the strategic planning effort.
2. Approve Health Center Program Grant Application –The governing board has a legal obligation to formally approve the proposed activities compared to the budget requested in the application.
3. Adopt a Sliding Fee Discount Program – The governing board is responsible to adopt policies for financial management practices including a system to assure eligibility for services and criteria for partial payment schedules.
4. Approve and Monitor Annual Budget – The governing board is responsible to assure that the health center has a realistic plan for achieving the organization’s annual program and financial goals and to measure and evaluate the organization’s progress in achieving these goals.
5. Review Independent Financial Audit – The governing board is responsible to select the auditor, guarantee the audit is done in compliance with federal requirements, and assure that management resolves audit findings.
6. Monitor Financial Performance Using Financial Statement Data – The legal fiduciary responsibilities of the board include assuring financial accountability, effective oversight, and financial viability of the health center.
7. Establish a Quality Assurance/Quality Improvement (QA/QI) Program – The governing board has the responsibility to review and approve the QA/QI plan each year and to make sure the plan is being implemented effectively.
8. Select Services Provided and Hours of Operation – The governing board has the authority to approve and oversee the scope of services and whether to provide those services directly by staff or referral to another provider.
9. Engage in Long-Term Strategic Planning – The governing board is responsible to set the course of the health center by taking a leadership role and participating in developing goals and objectives to guide the health center’s decisions and actions for the next 3-5 years.